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  • Our customer service team are extremely busy at the moment, if you have an enquiry we aim to get back to you as soon as possible. Apologise for the delay.

    Delivery & Payment

    Payment

    You can pay for you order using your credit/debit card or through PayPal. We accept Mastercard, Visa and American Express, you also have the option to pay via PayPal Express Checkout. 

    All orders are charged in Great British Pounds (GBP). Prices displayed in other currencies are approximate - you will be charged in GBP.

    Delivery

    Orders are delivered by Amazon Shipping, DPD or Royal Mail however we may choose to dispatch your order using DHL Tracked services if the order is of high value/quantity, the decision to upgrade to a tracked service is made at our discretion.

    We dispatch orders Monday to Friday until the cut of times stated below.

    UK Delivery

    We provide the following services to the UK only:

    Delivery TypeShipping Charge (under £20)Shipping Charge (£20 or more)Estimated Delivery Time
    Super Saver£1.99Free2 to 3 working days
    Next Day Tracked£3.99£0.99Next day*
    Premium DPD Next Day - Pre 12£4.99£2.99Next day**

    * If ordered before 4:30pm, Monday - Friday
    ** If ordered before 3pm, Monday - Friday


    If your order is late please contact us using the Contact Us form. For more information, please visit our Terms and Conditions page.

    International Delivery

    We deliver to the following countries:

    CountriesShipping charges
    Germany£2.99 per order
    Spain, France, Holland, Ireland£3.99 per order
    Rest of Europe£6.99 per order
    USA, Canada, New Zealand£3.99 per order
    Rest of the World£7.99 per order

    Deliveries to Europe take approximately 3-7 working days. Deliveries to the rest of the world take approximately 6-12 working days.

    If your country cannot be selected during checkout we are unable to deliver.

    If your order is late please contact us using the Contact Us form.

    Please note that certain items cannot be delivered outside of the UK mainland because of their size or weight. All delivery times are averages and not guaranteed.

    UK Delivery Disruption

    Unfortunately due to COVID19, Royal Mail are experiencing delivery disruptions in the following areas: Croydon (CR0, CR9), Derby (DE1, DE3, DE21 to DE24, DE72 to DE74 and DE99), Grays DO (RM16-RM20), Harwich DO (CO12), South Croydon DO (CR0, CR2),St. Albans (AL1-AL5).

    Please note that this address is not for correspondence or product returns. If you would like to contact us, please use the form on the contact page.